Director of Quality

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Are you passionate about all things quality and want to work with a growing brand and beloved product? 

AG Hair is a growing Canadian brand that makes products that work, creates foundations for healthy hair and skin and gives back. And we have an exciting opportunity for a Director of Quality join our growing team! 

The opportunity for you…

The Quality Department is part of a company-wide collaborative effort ensuring AG’s brand integrity, notably our made-without claims. This role is critical, acting as the champion for how the product is made and ensuring the outcome is the highest quality produced.  This is driven by exceptional leadership and a focus on teamwork by the Director of Quality. 

The position is also responsible for the technical area that works to censure all products meet AG’s standard of performance, efficiency, and safety by continually monitoring and improving the manufacturing process. 

You’ll be responsible for…

  • Establishing effective and collaborative working relationship with Operations, Supply Chain, Customer Experience, Marketing and AGLT; ensure regular communication on QA/QC related issues
  • Leading the testing process for product development to ensure that adherence to regulatory while delivering the highest customer experience
  • Ensuring all related Departments including QA, supply chain, manufacturing, QC, production, distribution, customer service is complying with GMP, Health Canada, FDA, REACH and EU.
  • Directing the day-to-day activities of the quality assurance and quality control departments
  • Identify, interpret, and ensure compliance with all applicable domestic/ international regulations and pharmacovigilance activities applicable to AG’s products and processes by maintaining current regulatory knowledge
  • Developing and implementing policies, standards and procedures for finished goods, raw materials and technical work performed by the department
  • Acting as key point of contact with government agencies; leading correspondence with government agencies to ensure that they are complete and proper
  • Keep COO & CEO fully informed on all important quality issues facing the brand, the Company, both internally and externally
  • Providing strong leadership and building team effectiveness through ongoing communication, collaborative decision making and development of interpersonal skills

What you offer…

  • Minimum 10 years previous experience with minimum 5 years at the management level; preferably in cosmetic, pharmaceutical, or natural health product manufacturing industry
  • Completion of Bachelor of Science in Chemistry
  • Solid background with quality assurance and quality control fundamentals
  • Strong analytical, problem solving and planning skills 

Working at AG...

Creating products that make a difference is no easy task, but at AG our people are hard-wired to do just that. Their passion, ingenuity and entrepreneurial spirit make it possible to produce, market and sell exceptional hair and body products every day. Every role is integral to the success of the company and every employee has the opportunity to see the impact their contribution makes.

The results speak for themselves. Named one of Canada’s Best Managed Companies in 2017, 2018 and 2019 by Deloitte, AG’s culture is rooted in its values of collaboration, life-balance, diversity and respect.

Our Story…

AG creates high-quality products that are handcrafted to deliver on their promise. Since 1989, AG Hair has become a name synonymous with integrity and a brand whose devotees can’t help but Use. Love. Repeat.

Every Bottle Counts. We’ve been building schools in Africa since 2008. Every time you purchase an AG Hair product, you also help empower girls. We donate a portion of each AG product sold directly to the AG Hair’s philanthropic charity of choice, One Girl Can (www.onegirlcan.com).

To Apply…

Please e-mail your resume, cover letter, and salary expectations to employment@aghair.com and quote Director of Quality in the subject line. No phone calls please. Only candidates selected for interviews will be contacted. Thank you.